Privacy Policy

Who we are

Aquaco, LLC is a water treatment company serving the Phoenix valley. Our address is 8924 E Pinnacle Peak Rd, Scottsdale, AZ 85255. You can reach us at hello@aquacollc.com or (480) 347-6550.

We are the controller of the information described here.

What we collect

Almost everything we hold about you comes from one place: the quote request form. If you never submit it, we never learn who you are.

When you submit the form, you give us:

• Your name, email address and phone number
• Your city and ZIP code
• The service you are interested in, if you tell us
• Whatever you write in the message field

Alongside that, the form records automatically:

• The page you submitted from, and the site that referred you
• Any campaign tags in the link you arrived through
• Your browser's user agent string and your language preference
• A scrambled, one-way fingerprint of your IP address

That last one deserves a plain explanation. We do not store your IP address. We store a salted one-way hash of it, which lets us notice that fifty submissions came from one source without letting us — or anyone reading the database — recover the address itself.

Why we use it

To answer your enquiry, quote the work, and arrange a water test or an installation. That is the whole purpose.

The automatic fields tell us which pages bring in real enquiries, so we know what is worth writing. The IP fingerprint exists only to catch spam.

We do not sell your information, rent it, or trade it. Submitting the form does not add you to a mailing list — our email system is explicitly told not to subscribe you, on every message we send.

Who else sees it

We run this site on services that necessarily handle some of your data. We use these and no others:

• Vercel — hosting. Sees server logs, including IP addresses.
• Neon — our database. Holds your enquiry and any notes we add to it.
• Plunk — sends us the email notifying us of your enquiry, which contains what you submitted.
• Clerk — sign-in for our own staff only. It never sees anything about you.
• Google Analytics — page views and clicks. See the next section.
• Vercel Analytics — page speed and view counts, without cookies or any cross-site identifier.

We will also hand over information if the law requires it. Nothing here is shared with data brokers or advertisers.

Cookies and analytics

This site sets very few cookies, and we would rather explain each than post a banner.

• Google Analytics sets cookies to tell repeat visits apart and to measure which pages lead to enquiries. It records page views, and clicks on phone numbers, email addresses and links away from the site.
• A language cookie remembers whether you chose English or Spanish.
• Sign-in cookies exist only for our own staff using the admin area, and are never set for visitors.

Your theme preference is kept in your browser's local storage and never sent to us.

If you would rather not be measured, Google publishes a browser add-on that opts you out of Google Analytics everywhere, and most browsers can block these cookies outright. Nothing on this site stops working if you do.

How long we keep it

We will be straight about this rather than quote a tidy number. Enquiries are kept indefinitely. We do not currently run anything that deletes them automatically, so we are not going to claim a retention period we do not enforce.

If you want your enquiry removed, ask us and we will delete it — the record and any notes attached to it go together, permanently.

Your choices

Whatever state you live in, you can ask us to:

• Tell you what we hold about you
• Correct it if it is wrong
• Delete it
• Stop contacting you

Email hello@aquacollc.com and we will action it. We are a small business — you will be dealing with the people who run it, not a privacy desk.

We do not sell personal information, so there is nothing to opt out of.

Children

This site is for homeowners arranging water treatment. It is not directed at children, and we do not knowingly collect information from anyone under 13. If you believe a child has sent us something, tell us and we will delete it.

Changes

If we change how we handle your information, we will change this page and move the date at the top. Material changes deserve more than a silent edit, and we will not pretend otherwise.

Contact

Questions about any of this go to hello@aquacollc.com, or call (480) 347-6550. Post reaches us at 8924 E Pinnacle Peak Rd, Scottsdale, AZ 85255.